Hamedayek Ltd ("the Company", "we") respects the privacy of users of its website. This privacy
policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect information in several ways:
Information You Provide to Us
- Contact Details: Name, phone number, email address, and physical address when
you contact us for a quote or consultation.
- Project Details: Information about your project, including property type,
measurements, design preferences, and budget.
- Correspondence: Content of messages you send us through website forms, email,
or WhatsApp.
Automatically Collected Information
- Usage Data: Information about how you use the website, including pages visited
and visit duration.
- Technical Information: IP address, browser type, operating system, and device
information.
- Cookies: Small files stored on your device to improve user experience.
2. How We Use Information
The collected information is used for the following purposes:
- Providing consultation and sales services for windows and doors
- Preparing customized quotes
- Scheduling appointments and measurements
- Improving our services and website
- Responding to inquiries
- Sending relevant updates (subject to your consent)
3. Sharing Information with Third Parties
We do not sell, rent, or transfer your personal information to third parties, except in the following
cases:
- Service Providers: Suppliers who assist us in operating the business (e.g.,
import partners, glass suppliers) will receive information required to perform the work.
- Legal Requirement: When required by law or court order.
- Protection of Rights: To protect our rights, safety, or property.
4. Information Security
We take reasonable security measures to protect your information from unauthorized access,
modification, disclosure, or destruction. However, no method of transmission over the Internet or
electronic storage method is 100% secure.
5. Information Retention
We retain your information as long as it is needed for the purposes for which it was collected, or as
required by law. Information related to quotes and projects is retained for 7 years for warranty and
service purposes.
6. Your Rights
Under privacy protection laws, you have the following rights:
- Right of Access: To review information collected about you.
- Right of Correction: To request correction of inaccurate information.
- Right of Deletion: To request deletion of your information (subject to legal
requirements).
- Right to Object: To object to processing of information for marketing purposes.
To exercise your rights, please contact us using the contact details at the end of this document.
7. Cookies
Our website uses cookies for the following purposes:
- Saving user preferences
- Analyzing traffic and statistics
- Improving browsing experience
You can control cookies through your browser settings, however, some features of the website may not
function properly without cookies.
8. Links to External Websites
Our website may contain links to third-party websites (such as aluminum system manufacturers). We are
not responsible for the privacy practices of these websites, and we recommend reviewing their privacy
policies.
9. Changes to Privacy Policy
We may update this policy from time to time. Material changes will be posted on the website, and the
last update date will appear at the top of this document. Continued use of the website after posting
changes constitutes acceptance of the updated policy.
10. Contact
For any questions or requests regarding our privacy policy, please contact us:
